Can I do everything on the free tier?+
Yes. Premium is included free · full Coach, Practice depth, Go Live, the Register, and 1,500 Coach/Practice runs per billing period. Re-enter is optional for mock/negotiate and a larger run allowance.
What is the Register?+
The summit notebook: opt-in weekly signatures from real climbers. Pseudonyms only, listed alphabetically, never ranked. Your private craft ledger stays private unless you sign, and each week starts a fresh page · no forever boards.
How does progression work?+
Practice feeds evidence. Coach helps you narrate. Proof packs what you own. Rest still counts · no streak clocks.
What happens if I cancel Re-enter?+
You return to the free core when your paid period ends. Nothing is deleted: vault, Practice progress, and Coach access stay. If you paid while anything listed as building was sold, those months are refunded in full, no questions · the refund stands whether or not you stay. Contact hello@martori.studio for billing help.
Why a master password · can you read my data?+
No. Your master password never leaves your device. It derives an encryption key locally and vault contents are encrypted in the browser before sync · we store ciphertext only. We also cannot recover a lost master password.
What are handshake keys?+
Time-bound tokens you create for a specific partner. They expire, you can revoke, and every access is logged. Handshake keys, vault, and export are never metered on any tier.
Do you sell my data or show my profile to recruiters?+
No. There is no browsable candidate database. Revenue is optional Re-enter plus Caliber org seats · not your data.
How do AI limits work?+
Coach and Practice share one run allowance per billing period · 1,500 on Premium, 4,500 on Re-enter. There is no daily refill. Hitting the limit never closes Practice, vault, or Today · runs return when the period renews. Accounts without a subscription use a rolling 30-day window.
How do I contact support?+
All product, billing, privacy, and legal contact goes to hello@martori.studio. See /support for response expectations.
Is there a student discount?+
Core is already free. Start there. Pay for Re-enter only when mock loops are worth it.