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How AI goes wrong · Lesson 2 of 3

What it cannot see

A model has a training cutoff and no live view of your inbox, roster, or files unless you paste or connect them.

Unguarded prompt

Who is covering the late shift on Ward 3 this Friday, and do we have a bank nurse booked?

Unguarded reply

Ward 3 late shift is usually covered by the senior charge nurse on rotation, with bank cover arranged 48 hours ahead.

The model cannot see your live roster. Pasting the six anonymised rows turned a generic guess into a specific check.

Closing Daily five call

A colleague asks a chat tool whether your clinic's new Tuesday triage rule applies to walk-ins, without pasting the memo. Why does the answer look plausible yet miss the rule?