Contact
One address keeps the trail clear.
All product, billing, privacy, legal, and press contact for Datum goes to the same place. We read every message.
We do not use separate support@, sales@, or press@ inboxes. One address means nothing gets lost between departments.
- General inquiries
- 2 business days
- Billing issues
- 1 business day
- Security reports
- Within 24 hours · put “Security” in the subject
What to include
The more specific you are, the faster we can help.
- The email on your Datum account, if you have one
- Whether the issue is billing, vault access, community moderation, or AI modules
- Approximate time (UTC) and what you were trying to do
- Screenshots only if they do not include vault secrets or master-password material
About Martori Studio
Datum is a product of Martori Studio. We are a small team building calm software for hard seasons. We do not have a physical office, a sales team, or a phone line. We do have an inbox we read carefully.